After a five-year slide, colleges and universities spent 98 percent more on student service software in 2021 than in their previous year, a higher education technology research firm said in a new report.
The Tambellini Group, which collects and analyzes data from more than 20,000 organizations worldwide, in its “2022 Student Systems US Higher Education Market Share, Trends and Leaders Report” finds that organizations across all sectors have significantly increased their selection of student information systems by 2020. With a particularly large increase (667 percent) in government four-year institutions. Overall growth represents the largest increase since 2013.
Officials at Tambellini attributed the increase to a gradual improvement in the efficiency of vendors that provide organizations with the functionality they want in technology to modernize the student experience and the greater willingness to increase costs as epidemic grip eases.
“For some time, institutions have been keen on student systems that enable them to provide streamlined services and automated technology to modernize their student experience, but they were hesitant to choose from vendors because of past delays in providing previously required functionality.” Vicky Tambellini, CEO and founder of Tambellini Group, says. “Strong growth in 2021 represents an important turning point. We anticipate continued acceleration in investment as existing systems continue to evolve and organizations show renewed interest in resuming delayed elections during the epidemic. “
Inside higher ed A decision by a Ohio State University student to abandon a large-scale implementation of information systems due to delays and technology issues was reported last winter.
The Tembelini Group also reported that since 2015, only 5 percent of organizations that have opted for a new student information system have chosen a technology that is “Cloud Native”, meaning it operates exclusively without any computing infrastructure.